I really like that restaurant round the corner. They are always friendly, even if I arrive late. Once, my soup was tasteless. I complained with the waiter. He was sorry and promised to report immediately to the chef to find what went wrong, and brought me a free dessert. If he had acted defensively, probably I would not have come back. On the contrary, I will give them a second chance. If the waiter knows his job, next time he will recommend me the day’s specials.
Have you ever received a complaint from a client who was not happy with your translation?
If you are a freelancer, you probably had to deal with somebody criticising what you have done. In Italy, we say that “only those who do not work, do not get it wrong”.
However, is the client always right? Continua la lettura di You Can’t Make an Omelette Without Breaking Eggs